Patient view
The Current Step card
A clear, dated picture of what is happening right now
The problem
Waiting is hardest when it is vague. The patient hears a step is in progress and has no idea who is driving it, how long it should take, or what to do in the meantime. So they fill the gap with a phone call.
Before and after
Today
The step says in progress. The patient has no idea who is driving it or when.
With Nahe Health
The card names the owner, the timing, the current action, and the next step.
How it works
One card for the active step
Whatever the patient is currently inside, a single card sits at the top of their journey with everything that matters about it.
Owner, timing, action, next
The card names who is responsible, the expected timing, the current action taking place, the callback estimate, and the step that follows.
Opens into the detail
Tap the card to expand the full step: prep tasks, questions to prepare, and the message thread tied to it.
Potential benefits
- The phone calls between steps drop off, because the answer is already visible.
- Patients stop bracing for the unknown. They know who to wait on and roughly how long.
- Staff stops being the switchboard. The card answers before they have to.
- Momentum holds. Patients move from one dated step into the next without a gap of silence.
Keep exploring
See it at the top of any patient journey in the live demo
The live demo is a working clinic, staff, and doctor workspace. Explore any role.